1. HOW LONG WILL MY ORDER TAKE TO BE DISPATCHED?

We usually need 1–2 business days to carefully process and prepare your order for shipment.

If you need any assistance, please contact us at info@vitalcanis.com.

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2. HOW LONG WILL MY ORDER TAKE TO SHIP?

Once dispatched, most orders arrive within 7–9 business days depending on your location.

During busy periods or holidays, please allow an extra 1–2 business days.

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3. CAN I TRACK MY ORDER?

Yes. Once your parcel has shipped, you’ll receive a confirmation email with your tracking number and courier details so you can follow your order every step of the way.

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4. CAN I CHANGE MY ADDRESS?

Yes — if your order has not been dispatched yet. Please email us at info@vitalcanis.com as soon as possible and we’ll do our best to update it for you.

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5. DO YOU SHIP OUTSIDE OF THE US?

Yes, we may be able to ship internationally depending on the destination. Please contact info@vitalcanis.com and we’ll confirm availability for your country.

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For any further questions, our support team is always happy to help at info@vitalcanis.com.